How to Set-Up and Account

How to Set-Up and Account

We would love nothing more than for you to have an account with us. Here are the steps involved to set-up and account and also order from our on-line catalog. First Step- 1. Go to Login/Register and click on the link 2. Fill out all the information that has a star beside it. If this is your first time here, disregard the sign in at the top...you will use that from here on out once you have an account set-up. You also at the bottom have the choice of receiving our newsletter or opting out. 3. Once the form is filled out....click “submit”. You will then see the words - Your Account Has Been Created!

You can edit or delete this information at anytime if anything is not correct. Clicks continue and it will bring you back to the main store where you can shop or browse. You also have the option of changing this information at a later date if needed. Ordering from Us! You have a number of options at your disposal and can use the site to search for part numbers and prices and be able to figure shipping.

First: You can call your in your order Monday – Friday from 8am to 4pm eastern standard time and pay by Credit Card. Contact Us Directly E-mail : staciak@vikingcives.com Or E-mail : Viking Cives USA Local Tel : 315-543-2321 Fax : 315-543-2366 Viking-Cives (USA) 14331 Mill Street, Harrisville NY 13648 USA Second:

You can write down the part numbers and send a Credit Card, check or Money Order for the total Cost including S&H. Using Check or Money Orders will slow down the shipping as we will have to give the check or Money Order time to clear the bank. You can down load our order form and print it out using your printer. Fill in all the information including part numbers and descriptions. Make Checks & Money Orders payable to: Viking-Cives (USA) 14331 Mill Street Harrisville NY 13648 Fax an Order - Please use our secure shopping cart to check out. There will be an option to Pay by Fax, where you will be prompted to print your order and then Fax it to Fax : 315-543-2366. Please include your Email address. Please Note: We do not return Faxes, so supply your e-mail address so we can reply to your question or concern.

Viking-Cives (USA) accepts purchase orders from governments and educational facilities. You must fax all purchase order requests to 315-543-2366. No purchase order will be accepted without fax. Please use the following check list to help identify the information that must be on the purchase order.

* First and last name of person placing order

* Phone number of person placing order (you will be contacted)

* Complete billing address

* Complete ship to address (indicate if same as billing)

* Terms - Net 30

* FOB - Shipping Point

* Quantity of items ordered

* Item numbers and descriptions

 * Unit prices and extensions

* Subtotal * Shipping and handling charges

* Total price of order

 Lastly: Order directly from the website.


You can use the search area if you know your part number or just place in there the make and model of the machine you’re working on. Most often any parts associated with that model will come up. Once the item is found, you have the option of ordering one or more by inserting the number in the box supplied. Click “add this to my cart”. You will then be brought to a screen where you can continue shopping, check what the shipping will be or go to checkout.

Let’s assume you’re all done shopping. Click the go to checkout button. This will take you to the next screen asking how you want your item shipped. It also supplies a box for you to leave any comments you would like us to know. Click “continue”...this will bring you to the next screen concerning payment. You have the option of paying by Credit Card, Check or Money Order and on Account. Choose which works best for you. For Credit card, Money orders and checks you will continue to the Order Confirmation page. Check all the information over to be sure everything is correct.

If everything looks good, click the Confirm this Order Button...that's it! We will then receive your parts request and get the package shipped as soon as possible. For checks and Money orders....there will be a delay waiting for them to clear.




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